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FAQs
We hope to answer all of your questions! For further clarification please give us a call.
How far in advance should I start wedding dress shopping?
While there is no "right" time to start your wedding dress shopping, we do recommend having ample time for your dress to arrive in store and alterations. Dresses typically take 6-8 months to get to us. We do have rush shipping for an extra fee if necessary.
What is the price range for Illusion Bridal gowns?
Our store gowns range from $1,500 to $4,500. We pride in finding the dress for you no matter your price point, style, and size! Our informals, ready-to-wear, bridal minis range from $450 to $1,500. Let us know what you hope to spend during your pre-appointment call or when meeting with your stylist.
Do I need an appointment to try-on dresses?
Yes! We do require an appointment to try-on all dresses. This ensures there is a stylist and fitting room available for you. We strive to give you and your potential guests the full Illusion Bridal experience. To schedule an appointment, give us call or book through our website.
How long is my appointment?
Our bridal appointments are 1 hour long. If you would like to try-on more dresses we can book you a retry appointment.
What should I bring to my bridal appointment?
Bring your excitement and 5 (or less) of your loved ones to be here when you say YES to your dress! We don't require you to bring any heels or a bra, but bring your underwear. Some brides found it helpful to bring shapewear, a claw clip, and inspiration photos.
What size dresses do you carry?
We carry dresses ranging from size 6-24. Although we do not specialize in plus size gowns, we can order up to a size 30.
What are your payment options?
We require a deposit of 60% to place an order for any gown and accessories. The remaining balance, if any, will be due when your dress arrives. If you would like to make payments while waiting for your gown, we accept them over the phone and in-person.
What is your return policy?
All sales are final. No refunds, returns or exchanges.
Do you offer alterations in-store?
We do alterations in-store. Our seamstress is available Tuesday through Thursday, 10am to 5pm by appointment only. Alteration pricing varies between the bride's needs, preferences, and other factors.
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